Questions welcome.
Plain answers.

The entry-level package is ideal for blogs, shopping carts and other web applications, as well as a natural and cost-effective first step toward creating a web presence.

Every package includes free SSL certificates for domains resolving to the account. Certificates are issued using the SSL option available in your control panel, including cPanel AutoSSL.

The support team is available to help with service problems and questions. Use the client area for account-specific support or contact the team directly.

It depends on the package and promotion. Some hosting offers include a first-year domain registration deal; the checkout will show what is included before payment.

Existing .uk and .co.uk domains can be transferred in free of charge, allowing you to host and manage them with your hosting account.

If a free .uk or .co.uk domain was included and you cancel during its initial registration period, the registration fee shown on the site must be paid before release to another host.

Yes. Point the domain to the nameservers provided in your hosting welcome email; a transfer is not required.

Yes. The SSD cloud platform is optimised for popular applications and includes a one-click installer with WordPress, Magento, Drupal, OpenCart, Joomla, ModX and more than 200 other applications.

Node.js is not currently supported on the shared cloud hosting platform. Contact the team to discuss a more suitable hosting option.

Yes. Contact support and the team will guide you through the process. A pro-rata invoice is raised for the difference, then your data and subscription are moved to the new package.

There are no hidden sign-up or cancellation fees; you pay the recurring subscription shown for your service. Domain registrations and separately commissioned work are charged as displayed or quoted.

Payments are accepted through PayPal and Stripe. Contact support if you need to change the payment method used on your account.

A seven-day, no-quibble money-back guarantee applies when you cancel an eligible subscription within the first seven days. Domain registrations and commissioned work may be excluded; review the terms before ordering.

No. The service uses fair, affordable pricing to provide secure hosting, better uptime and avoid the overcrowding often found on free services.

PHP Selector is a CloudLinux and CageFS feature that lets you choose a PHP version, extensions and php.ini settings from the control panel for the needs of your application.

The legacy site lists multiple selectable PHP versions and more than 120 modules, including dom, Imagick, ionCube, mbstring and JSON. Because supported versions change, contact support to confirm the current version or module you need before ordering.

Use the included Softaculous or Applications installer in cPanel for a guided setup, or install WordPress manually. The one-click route is the quickest option for most sites.

Use a strong administrator password, keep WordPress core, themes and plugins updated, and maintain regular backups. Contact support if you need help reviewing your setup.

Yes. Raise a support ticket and the team can change your billing cycle so the next invoice covers a full year.

Yes. WordPress Multisite can be used to create a network of sites that share one WordPress installation, themes and plugins.